Shipping policy

FanHaus Shipping Policy

Last Updated: April 16, 2026

At FanHaus, we are committed to delivering your orders quickly and reliably. Please review our shipping policy below for full details on processing times, shipping methods, and delivery expectations.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after business hours will begin processing the next business day.

  • During high-volume periods, processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on the destination and selected shipping method.

  • Estimated delivery times:

    • Standard Shipping: 3–7 business days

    • Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and not guaranteed.

3. Shipping Carriers

FanHaus ships orders using trusted carriers such as USPS, UPS, and FedEx.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Customers are responsible for monitoring their shipment using the provided tracking number.

5. Shipping Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • FanHaus is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Lost, Stolen, or Delayed Packages

  • FanHaus is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

  • If your package is marked as delivered but not received, please contact the shipping carrier directly.

7. Damaged Shipments

  • If your order arrives damaged, contact us within 5 days of delivery.

  • Include photos of the damaged packaging and product.

8. International Shipping

  • International shipping may be available depending on location.

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Delivery times may vary due to customs processing.

9. Contact Information

For all shipping inquiries, please contact:
Email: sales@fanhausrgv.com
Business Name: FanHaus

FanHaus reserves the right to update or modify this policy at any time without prior notice.